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1-877-707-0429

Shipping

SHIPPING:

Shipping Charges May Change Without Notice.

Please Note: when you pay for faster delivery method with a shipping company of your choice,  THIS PAYMENT DOES NOT GO TO US as a faster service charge. You select actual shipping time for your package to be shipped with that method AFTER your item is custom made! Since we work on items in the order received, we highly advise you to prepare for Holidays seasons few months in advance to make sure you get your custom made gift in time and to avoid longer waiting time! IF YOU NEED YOUR ITEM IN THE RUSH, YOU MAY REQUEST RUSH SERVICE. Please read service description on that page. 
 
FREE SHIPPING
USPS Economy Ground USA shipping:  FREE (7-10 days) after item is made
This shipping method doesnt include insurance, only delivery confirmation. Tracking number will be provided by us.

Disclaimer: Packages left at the destination location due to no one being available to receive them and are subsequently lost or damage, are deemed delivered and then borne by the customer if a "Signature Required Request" was not made at the time of shipping. (i.e lost packages from carrier leaving them outside of your location, because no one is available to accept, are customer's responsibility! 

Insure your package to its full value!  $2.80
Add Signature Required Request:  $2.98
 
INTERNATIONAL SHIPPING:
ICY Couture is a well known brand name company which ships packages to most countries every day. To make sure our clients dont get charged customs for buying from an other country, we usually send items  marked as a gift. Sometimes customs may call you and ask what you are expecting.  Depending on your answer they may determine to charge you taxes or not.  

If the charges are unavoidable , it is the buyers responsibility to pay their country taxes. 

The price for shipping vary from country to country, it is calculated at the checkout when you type in your address. 

We lovingly package all our items and ship orders in secure boxes with lots of peanuts and bubble wrapping with "fragile" stickers/tape on boxes. If a product is damaged in shipping, it is a customer's responsibility to file a damage claim with that carrier for a full amount package was insured.

Disclaimer: 
WE ARE IN NO WAY RESPONSIBLE FOR LOST/BROKEN PACKAGES DURING SHIPPING PROCESS. PLEASE MAKE SURE TO INCLUDE INSURANCE FOR FULL AMOUNT OF YOUR ORDER IN CASE THAT HAPPENS TO COVER YOUR LOSES. 
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